Shipping policy
1. Scope of Application and Company Information
VINTAGE 1926, LLC applies this Shipping Policy to all orders for furniture and home products delivered to consumers in the United States. It covers order processing, transportation, and final delivery within the United States.
Company Information:
Company Name: VINTAGE 1926, LLC
Address: 210 17TH ST NW UNIT 15, BRADENTON, FL 34205, USA
EIN: 88-1106990
Phone: +1 (850) 355-8146
Email: info@vintage1926.com
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)
Please contact us via email; we will respond within 24 hours.
This policy describes the general shipping rules and logistics arrangements applicable to orders delivered within the United States.
2. Order Processing Time
After payment is confirmed, each order enters the processing stage, which includes:
Product preparation
Product inspection
Packaging and shipping preparation
The order processing time is:
1 to 3 business days
Once processing is completed, the order is handed over to designated logistics providers for shipment and tracking number creation.
3. Delivery Area and Shipping Method
This website provides delivery to customers throughout the United States.
Products are shipped through designated logistics arrangements to the delivery address provided by the customer in the United States.
The main carriers used are:
FedEx
UPS
DHL
These logistics providers handle transportation and final delivery within the United States. Customers can track their shipments using the tracking number provided after shipment.
4. Estimated Delivery Time and Factors Affecting Delivery
Under normal conditions, the estimated delivery time is:
4 to 7 business days (estimated)
This timeframe may vary depending on several factors:
Transportation arrangements and scheduling
Carrier processing and logistics operations
Periods of high shipping volume or holidays
Weather conditions or force majeure events
Local delivery arrangements
These factors may result in reasonable variations in the estimated delivery timeframe.
5. Shipping Costs and Pricing Structure
The following shipping rules apply:
Orders ≥ USD 98: Free shipping
Orders < USD 98: Flat shipping fee of USD 9
Applicable taxes are included in the order amount where applicable.
All applicable charges are clearly displayed during checkout. Customers can review the total order amount, including applicable taxes and shipping charges, before completing the purchase, providing clear information about the total cost.
6. Order Tracking and Delivery Information
Each shipped order receives a tracking number that allows customers to check the progress of the shipment, including:
Transportation status
Carrier processing status
Final delivery status
The frequency of tracking updates depends on the carrier's system and generally occurs at key stages of the shipment.
7. Customer Service and Delivery Issue Management
In the event of a delivery-related issue, customers may contact customer service in the following situations:
Tracking information has not been updated for an extended period
Delivery delay or delivery exception
Address modification or verification before shipment
Damaged product or delivery-related issue
Contact Information:
Email: info@vintage1926.com
Phone: +1 (850) 355-8146
Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (US Eastern Time)
Please contact us via email; we will respond within 24 hours.
Customer service generally responds within 24 hours and provides assistance with resolving delivery-related issues.
8. Shipping Confirmation and Notification
Once an order has been shipped, customers will receive a shipping confirmation by email. This notification will include the tracking number, carrier information, and an estimated delivery timeframe. Customers are encouraged to monitor the tracking status and contact customer service if they do not receive a shipping confirmation within the expected processing period.
9. Delivery Address Accuracy and Responsibility
Customers are responsible for providing a complete and accurate delivery address at checkout. Vintage1926 is not responsible for delivery failures, delays, or additional charges caused by incorrect, incomplete, or outdated address information. Customers should contact customer service as soon as possible if an address correction is needed before shipment.
10. Signature and Delivery Acceptance
Depending on the carrier and delivery location, a signature may be required upon delivery. Customers are advised to ensure that someone is available to receive the shipment. If a delivery attempt fails, the carrier may leave a notice with instructions for rescheduling or pickup. Additional fees may apply in some cases.
11. Lost, Stolen, or Damaged Shipments
If a shipment is lost, stolen, or damaged during transit, customers should contact customer service promptly with the order number and tracking information. We will work with the carrier to investigate the issue and provide assistance in accordance with applicable carrier policies and shipping regulations. Replacement or refund eligibility will be determined based on the investigation results.
12. Delays Beyond Our Control
Vintage1926 is not liable for shipping delays caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, strikes, customs procedures, carrier disruptions, or other force majeure events. In such cases, we will make reasonable efforts to keep customers informed and assist with resolving the situation.
13. Policy Updates and Contact
This Shipping Policy may be updated according to operational needs or applicable legal requirements. The most recent version will be published on the website and will become effective upon publication. For any questions regarding shipping, delivery, or this policy, please contact us using the information provided above. By placing an order on the Vintage1926 website, customers acknowledge that they have read, understood, and agreed to the terms outlined in this Shipping Policy.