1. Scope of Application and Company Information
VINTAGE 1926, LLC is an e-commerce business operating in the United States and offering online sales of furniture and home products to consumers in the United States.
This Payment Policy applies to all orders placed through the Vintage1926 website, including payment, billing, and related processes.
Company Information:
Company Name: VINTAGE 1926, LLC
Address: 210 17TH ST NW UNIT 15, BRADENTON, FL 34205, USA
EIN: 88-1106990
Phone: +1 (850) 355-8146
Email: info@vintage1926.com
Customer Service Hours (US Eastern Time): Monday to Friday, 8:00 AM to 6:00 PM
Email Response Time: Within 24 hours
2. Accepted Payment Methods and Billing Currency
To support commonly used payment methods for consumers in the United States, we accept the following payment methods:
Payment by credit or debit card: Visa, MasterCard
Billing Currency: United States Dollar (USD)
After the order is submitted, the final amount will be displayed on the checkout page, including the product price and any applicable shipping charges. Customers should verify the order amount and shipping information before confirming the order.
3. Composition of the Order Amount
The total order amount includes:
Product price: As displayed on the product pages of the website
Shipping charges: Calculated according to the order and displayed during checkout
All prices are displayed in United States dollars (USD) and include applicable taxes, as applicable, together with any basic shipping or logistics charges shown during checkout.
The applicable total amount will be displayed to the customer before the order is completed.
4. Payment Security and Data Processing
During the payment process, standard security measures are applied, including:
Full payment card information, such as complete card numbers and CVV codes, is not stored by the website
Payment data is transmitted through encrypted channels
Basic detection of potentially suspicious transactions may be performed by the payment system
All payments are processed by third-party payment service providers to support transaction security and reduce payment-related risks.
5. Handling Payment Problems and Responsibilities
In the event of a payment problem, the following actions are recommended:
Payment failure: Check the card information, available funds, and whether online payments are authorized
Page error: Refresh the page or try using another browser
Duplicate charge: Contact customer service with the order information and proof of payment
Amount discrepancy: Do not complete the payment and contact customer service
Responsibilities:
Issues related to the website or payment system: These will be reviewed and handled by customer service where applicable
Issues related to a bank or payment institution: These should be handled by the relevant financial institution
Errors caused by customer operation: These will be reviewed according to the specific circumstances, and assistance may be provided where applicable
Customers should contact customer service as soon as possible if they notice an issue with a payment or order amount.
6. Customer Support and Policy Updates
For assistance related to payments:
Email: info@vintage1926.com
Phone: +1 (850) 355-8146
Business Hours (US Eastern Time): Monday to Friday, 8:00 AM to 6:00 PM
Please provide your order number and a description of the payment issue to help facilitate the handling of your request.
Customer inquiries are generally responded to within 24 hours.
This Payment Policy may be updated according to operational needs or applicable legal requirements. The most recent version will be available on the website.
Customers are advised to review the latest version of this policy before placing an order.
7. Order Confirmation and Payment Authorization
By placing an order on the Vintage1926 website, customers confirm that the payment information provided is accurate and that they are authorized to use the selected payment method. Orders are not considered final until payment has been successfully authorized and confirmed. Vintage1926 reserves the right to cancel or hold any order if payment authorization fails or if suspicious activity is detected.
8. Contact and Policy Acceptance
For any questions regarding this Payment Policy, please contact us using the information provided above. By completing a purchase on the Vintage1926 website, customers acknowledge that they have read, understood, and agreed to the terms outlined in this Payment Policy. We encourage customers to review this policy carefully before placing an order.